Functional Business Analyst - Trading & Shipipng

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.  

As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.  

Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you’re deepening your expertise or taking on something new, we’ll support you to power a career that works for you.  

We’re building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen.

About Ampol Trading & Shipping

Our purpose at Ampol is to power better journeys today and tomorrow. Our Trading and Shipping team is key to achieving this, not only supplying our customer’s needs today, but evolving as the energy transition takes place to supply our customers well into the future.

We take pride in our people and value innovation, sustainability, and customer satisfaction. If you’re a professional committed to excellence, Ampol is looking for you.

About the role

We’re implementing a new Commodity Trading and Risk Management (CTRM) system, a transformational initiative that will modernise our trading operations, strengthen controls, and enable data-driven decision making across the T&S value chain.

As the Functional Business Analyst in Squad 2 (Operations & Backoffice), you will be responsible for driving the business analysis, requirements definition and testing across multiple functional streams (Operations and Finance). You will act as the bridge between business users and technology delivery teams, ensuring that the CTRM solution design, configuration, and implementation meet business needs and deliver measurable value.

You will lead the definition and execution of business analysis activities across the complete change lifecycle, encompassing both business and technical change, for a designated area of the physical trade lifecycle.

This is a business-facing role requiring deep understanding of trading processes and strong capability in shaping and documenting functional requirements, process design, testing, and stakeholder engagement.

Key responsibilities

Delivery Support & Stakeholder Coordination

• Support the delivery of analysis activities within the assigned workstream (i.e. Scheduling, Operations, Accounting, etc.), ensuring timely and high-quality outputs.
• Work closely with leads and stakeholders to clarify requirements, priorities, and timelines.
• Act as a key point of contact for day-to-day coordination between business users and delivery teams.
• Outcome: Well-coordinated analysis activities that contribute to successful delivery of CTRM program milestones.

Functional Analysis & Design

• Elicit, document, and refine business requirements into functional specifications.
• Participate in and support functional design workshops and playback sessions to validate requirements and solutions.
• Perform testing and support UAT preparation and execution, including test scenario creation and data setup.
• Outcome: Clear, accurate functional documentation and validated solutions aligned to business needs.

Process Design & Business Engagement

• Work with business stakeholders (Operations, Finance and TDD) to understand current processes and support future-state design.
• Document process flows and ensure alignment with CTRM program principles and system capabilities.
• Contribute to preparation of training materials and process documentation to support business readiness.
• Outcome: Well-documented processes that support consistent operations and system adoption.

Governance & Quality Assurance

• Adhere to defined business analysis standards, templates, and governance processes.
• Maintain traceability between requirements, design, and testing artefacts.
• Support review and sign-off processes by ensuring deliverables are complete, accurate, and consistent.
• Outcome: High-quality and traceable analysis artefacts that support controlled and auditable delivery.

Individual Contribution & Development

• Take ownership of assigned deliverables and proactively manage progress and dependencies.
• Seek guidance and feedback to continuously improve domain knowledge and delivery capability.
• Contribute to team knowledge sharing and continuous improvement initiatives.
• Outcome: A reliable and capable BA contributor supporting overall team performance and delivery outcomes.

Qualifications & experience

• Bachelor’s degree in Finance, Business, Technology, or related field.
• 4+ years of experience in business analysis within technology implementation or transformation programs.
• Exposure to commodities trading environments, with familiarity in one or more areas in Operations and/or Finance.
• Experience supporting delivery of functional requirements, system implementations, or process improvements.
• Demonstrated ability to work with business stakeholders to gather and document requirements.
• Experience contributing to testing activities (e.g., SIT/UAT) and supporting issue resolution.
• Prior exposure to CTRM systems (e.g., ION Aspect CTRM, Allegro, Endur) is advantageous but not mandatory.
• Good stakeholder engagement skills, with the ability to work effectively with business users and delivery teams.
• Foundational understanding of physical commodities trading and trade lifecycle concepts.
• Ability to analyse business processes and translate requirements into structured documentation (user stories, functional specs).
• Strong analytical and problem-solving skills, with attention to detail.
• Strong understanding of financial and risk concepts within commodity/energy trading environments.
• Clear and effective communication skills, with the ability to document and explain requirements and issues.
• Organized and able to manage multiple tasks and priorities within defined timelines.
• Proactive attitude with willingness to learn and build domain expertise.
• Ability to work collaboratively within a team and contribute to shared delivery goals.