Account Manager

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.   
 
As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.   
 
Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you’re deepening your expertise or taking on something new, we’ll support you to power a career that works for you.   
 
We’re building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen. 
 
About Energy Solutions 
Our Energy Solutions team is leading Ampol’s response to the energy transition -developing lower carbon solutions for customers and reducing our own emissions. We’re investing in future-focused technologies and services, from EV charging and hydrogen to carbon offsets and biofuels. 
 
This is where bold ideas meet real-world execution. We work across geographies and capabilities to help shape a low carbon future - making the energy transition easier for customers and communities. 
 
About the role 
As an Account Manager, you will be responsible for delivering Tier 1 account management strategies across our third-party partnerships, managing, growing and extracting long-term value from these critical relationships. Working within the Public Charging team, you will take ownership of high-profile partners across retail and third-party sites, leading day-to-day relationship management from agreement execution through to operational performance and ongoing optimisation. This includes supporting licensing agreements, overseeing performance against commercial objectives and acting as a trusted partner once sites are live. 
 
This role is ideal for someone who thrives in a strategic, partnership-led environment and brings strong commercial acumen, clear communication and a proactive, can-do attitude. You will collaborate closely with internal stakeholders across business development, analytics and network operations, while identifying opportunities to innovate, enhance partner value and continuously improve outcomes for both our business and our customers.  
 
This is a permanent, full-time role based in our Alexandria HQ with a hybrid working arrangement.  
 
Key responsibilities 

• Deliver Tier 1 account management services to maximise the value and performance of third-party partnerships across the public charging network, aligned to Energy Solutions commercial and operational goals. 
• Build and manage strong partner relationships, providing day-to-day account support and contributing to the delivery of the AmpCharge strategy and incremental commercial value. 
• Coordinate the end-to-end onboarding and deployment of EV chargers at third-party destination sites, ensuring efficient execution of Tier 1 partnerships. 
• Execute and manage licence agreements with new and existing partners to support agreed deployment timelines and commercial targets. 
• Collaborate cross-functionally with internal teams including deployment, legal, asset operations, commercial, marketing and finance to optimise operational efficiency and partnership outcomes. 
• Track and analyse network and partnership performance metrics to improve utilisation, revenue, commercial returns and overall delivery across the third-party network. 
• Manage ongoing contractual and relationship obligations, including partnership reviews and contract renewals. 
• Oversee billing and invoicing processes, including invoice validation and processing. 
• Gather partner and stakeholder feedback to continuously refine and enhance the AmpCharge customer value proposition and end-user experience. 

Qualifications & Experience 

• Bachelor’s degree in business, commerce, marketing, engineering or equivalent practical experience. 
• Proven experience onboarding and managing third-party partnerships, including execution and ongoing management of contractual agreements. 
• Strong relationship management capability, with demonstrated success building and maintaining trusted external partnerships. 
• Working knowledge of accounting principles, contract management, administration and governance processes. 
• Well-developed commercial acumen, with experience supporting negotiations and delivering commercially sound contract outcomes. 

Benefits 

• Our total remuneration is competitive. This is across base salary, car allowance, a company performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars!  
• We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.  
• Remote Working: Support for up to 3 months remote international working (conditional to 5 days paid leave for every 30 days of remote work).  
• We value recognition.  We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.  
• Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.  
• Baby Care Package - financial and flexible support for parents transitioning back to work.  
• Need some wheels? Novated Lease options are available.  
• Invest in your future with the Employee Share Scheme. 
• Leave Options –  Flexible leave options include generous annual leave, optional additional purchased leave and wellbeing days throughout the year. 
• Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.   

 
Want to take your career to the next level? Apply today.